North West CATS
North West CATS

In our patients’ words

At North West CATS we’re committed to monitoring patient welfare and satisfaction, and to continually improve everything we do. Through our Patient Satisfaction Programme we record every patient’s level of satisfaction with the service, treatment and care they receive.

You can provide your feedback quickly and easily through our Feedback form.

Feedback

I was referred by my GP to Greater Manchester Clinical Assessment and Treatment Service. My first appointment was in Rochdale, and there after Oldham. These mobile clinics are fantastic! They are close to my home and no stress to park. I found my appointments to be prompt, and I also felt I was well respected as a patient and treated as a individual. My treatment was well explained and I was given all the relevant aftercare information.The staff, from security right to the consultants, were very pleasant and welcoming. The clinic was very clean and staff were very efficient. Many thanks.
Mrs Carol Elston, March, 2016
I took my Dad for an assessment today with regards to an ongoing trigger finger issue and a newly developed elbow problem. We saw a Julian Chapman and I have to say, what a refreshing change it was to see a doctor who was so caring about his patient. He went above and beyond in our opinion by ensuring that my Dad got the best care there and then.. He recognised my fathers pain and did something about it. Excellent service and by far the best example of care we have seen in a long time. Julian and his team were exceptional! From the receptionist, the nurses, the student nurse, and the sonographers. Your teamwork and ability to put your patients needs first meant that my Dad is no longer in as much pain as he has been in the last 8 months and I offer our sincere thanks and gratitude. You are all excellent!
Patient, January, 2016
I saw Mr Goswami today (24/01/2016) after suffering with neck pain for the last couple of years. I had previously been told by a Senior NHS Physiotherapist that it was referred pain from my shoulder joint. However Mr Goswami identified the true cause of the pain being a problem with nerves in the neck. He was very thorough and made sure I fully understood the issues involved and the current and future treatment. He was kind, gentle, caring and made me feel completely at ease. I must admit that prior to the meeting I was not hopeful of a positive outcome but I am so pleased to have been seen by Mr Goswami. I just wish I had seem him 2/3 years ago!
Mike Beisty, January, 2016
I had an endoscopy today and the staff were fantastic, they put me at ease and explained everything to me. It all went very smoothly. I have had five of these done in the hospital over a number of years but the mobile unit I went to today was a better experience. Thank you.
Jean Farrimond, January, 2016
I had an endoscopy today and the staff were fantastic, they put me at ease and explained everything to me. It all went very smoothly. I have had five of these done in the hospital over a number of years but the mobile unit I went to today was a better experience. Thank you.
Jean Farrimond, January, 2016

 

Our news

Care UK proud to be selected as part of a new NHS Service

Care UK proud to be selected as part of a new NHS Service

February 26 2016

North West Clinical Assessment and Treatment Service (NW CATS) is one of four organisations selected by NHS commissioners to deliver ear nose and throat, gynaecology, orthopaedics, urology, gastro-intestinal and endoscopy services.

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Partnership with colleges benefits students and the community

Partnership with colleges benefits students and the community

September 15 2015

Students from universities and colleges around Greater Manchester will be benefiting from work placements with Care UK’s Greater Manchester Clinical and Assessment Treatment Services (GMCATS), thanks to a partnership between the service and educational institutions.

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Care, courtesy and lots of smiles

Care, courtesy and lots of smiles

April 2 2015

Mrs Pauline Marsh is no stranger to pain – for 10 years the severe osteoarthritis in her knees, ongoing respiratory infections and bursitis in her shoulder had plagued her and limited her mobility to such an extent that she had been given a blue badge. But, on New Year’s Eve, Mrs Marsh found herself in so much pain that she could not stop crying.

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Small changes make a world of difference in Rochdale

Small changes make a world of difference in Rochdale

March 5 2015

The smallest of changes can make the greatest impact and the team at Care UK’s Greater Manchester NHS Clinical Assessment and Treatment Service (GMCATS) will be taking those all-important first steps in Rochdale on NHS Change Day on Wednesday March 11.

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